Privacy Policy

Privacy Policy

Privacy Policy

WARBSTOW PARISH COUNCIL

This privacy policy sets out how we use and protect any information that you give us when you contact us by letter, email or visiting this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or when contacting WPC by email or letter, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • Name and address
  • Contact information including email address
  • Home and/or mobile telephone number
  • Demographic information such as address, postcode, preferences and interests
  • Photo, images or drawings supplied

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

Improvement of our services

HOW LONG DO WE KEEP THIS DATA?

We are required by law to keep your data for a minimum of six years from any transaction after which time your data will be securely removed.

SECURITY

We are committed to ensuring that your information is secure and encrypted. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE WEBSITE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DATA AGGREGATION, ANALYTICS AND PROFILE CREATION

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We will only use such information for the purposes described below;

Use of personal data
• WPC will not share or disclose your personal data without your prior consent unless legally obliged to do so.
• WPC will never sell your personal data under any circumstances.
• WPC will only use your personal data for the purpose of communicating with you in its capacity of a local authority.
• WPC will retain and use your personal data for as long as it is legally obliged to do so.
• WPC’s use of your personal data will always have a lawful basis either because it is necessary to enable it to fulfil its obligations to you or because it is in its legitimate interests.
• WPC may exchange data with Cornwall County Council.

YOUR RIGHTS CONTROLLING YOUR PERSONAL INFORMATION

You have the right to access the personal data held by WPC and to request information about:
• What personal data WPC holds about you:
• The purposes WPC holds them for:
• The recipients to whom your personal data have been or will be disclosed; and
• For how long WPC intends to store your personal data.

WPC will correct and complete any inaccurate or incomplete personal data as quickly as it is possible after you have brought it to WPC’s attention. You have the right to request erasure of your personal data in whole or in part in accordance with applicable data protection laws.
If you wish to exercise any of the above rights, WPC has the right to ask you for proof of identity in order to protect your personal data and to keep it secure.

Website

www.warbstow-pc.gov.uk conforms to General Data Protection Regulations (GDPR) 2018.
The analytical data WPC collects on its website, is for internal use and only to better improve the experience of the visitor. Third party, www.netwise.com host www.warbstow-pc.gov.uk and by default have access to website data, however they have no authority from, WPC to disclose information collected to a third party. NetWise are registered under JISC to securely host government and official bodies websites.

Complaints

If you wish to complain about WPC’s use of your personal data, you have the right to lodge a complaint with the Parish Clerk. You can contact them via the following address below or by emailing them at clerk@warbstow-pc.gov.uk or Contact Form on our website.

Warbstow Parish Council
10 Knapmedown
Warbstow Cross
Launceston, Cornwall
PL15 8TZ

Alternatively,

If you believe that we’ve misused your information in any way then you are able to raise a concern with the ICO by clicking here